Cookie Policy

Introduction

This Cookie Policy explains how Special Psychiatric Hospital MedTiM uses cookies and similar technologies on the website medtim.rs.

The purpose of this policy is to provide users with clear and complete information about what cookies are, which types of cookies we use, for what purposes we use them, and how users can manage their cookie settings.

By using our website, the user confirms that they are familiar with this Cookie Policy. Confirmation of awareness of the Cookie Policy is given by accepting the electronic confirmation/consent notice, through which the user confirms that they have read and understood the Cookie Policy and agrees to it by accessing the website in the manner defined in the notice itself. Where legally required, cookies will be placed only with the user’s prior consent.

What Are Cookies?

Cookies are small text files stored on the user’s device, such as a computer, tablet, or mobile phone, when visiting the website medtim.rs.

Cookies allow the website to recognize the user’s device and remember certain information about previous activities and settings, such as language, login details, or other preferences.

Cookies do not, by themselves, contain data that can directly identify the user, but they may be linked with other information in order to improve the user experience.

Depending on their duration, cookies may be:

• Session cookies – deleted after the web browser is closed
• Persistent cookies – remain on the user’s device for a certain period of time or until the user deletes them

Cookies may also be:

• First-party cookies – set by the medtim.rs website
• Third-party cookies – set by other organizations through our website, such as analytics tools or advertisers.

What Types of Cookies We Use

On the medtim.rs website, we use the following types of cookies:

Necessary Cookies

These cookies are required for the proper functioning of the website and cannot be disabled in our systems. They are usually set in response to your actions, such as setting privacy preferences, logging in, or filling out forms.

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are most popular and how users move through the site.

Functional Cookies

These cookies enable the website to remember your choices, such as username, language, or region, and provide enhanced, personalized functionality.

Marketing Cookies

These cookies may be set through our website by our advertising partners. They are used to display relevant ads and measure the effectiveness of marketing campaigns.

These cookies may be first-party or third-party cookies, as well as session or persistent cookies. They are stored for the period necessary to achieve the purpose for which they were set, until the individual cookie expires, or until the user deletes them. Cookies are stored as text files on the user’s device and are protected from access by unauthorized third parties.

Who Uses Cookies

Cookies on the medtim.rs website may be set by:

First-Party Cookies

These cookies are set directly by Special Psychiatric Hospital MedTiM and are used exclusively to enable the basic functionality of the website, improve the user experience, and analyze website usage.

Third-Party Cookies

In addition to the cookies we set, certain cookies may also be set by third parties that provide services related to the functioning and improvement of the website.

These third parties may include:

• providers of analytics services, such as website traffic tracking tools
• advertising networks and platforms
• providers of technical and functional solutions

Third parties may collect certain information about your use of the medtim.rs website in accordance with their own privacy policies. As stated in Section 1 of this Policy, users are informed about the Cookie Policy by confirming the electronic consent notice, through which the user confirms that they are familiar with the Cookie Policy. In this way, users clearly and unambiguously confirm that they have been informed about the Cookie Policy and have accepted it in full. Each acceptance of cookies is recorded on the server, and these records are strictly protected from access by unauthorized third parties.

Cookie List

Below is an overview of the cookies used on the medtim.rs website:

• Cookie name: _wordpress_test_cookie
  Type: Necessary
  Duration: Session
  Purpose: Checks whether the user’s browser accepts cookies.
• Cookie name: _ga
  Type: Analytics
  Duration: 2 years
  Purpose: Used to distinguish users (Google Analytics).
• Cookie name: ga[ID]
  Type: Analytics
  Duration: 2 years
  Purpose: Used to maintain session state.
• Cookie name: YSC
  Type: Marketing
  Duration: Session
  Purpose: Used to track interaction with YouTube video content.
• Cookie name: _fbp
  Type: Marketing
  Duration: 3 months
  Purpose: Used by Facebook to deliver ads and track conversions.
• Cookie name: fr
  Type: Marketing
  Duration: 3 months
  Purpose: Used to display relevant ads on Facebook.
• Cookie name: _gid
  Type: Analytics
  Duration: 24 hours
  Purpose: Used to distinguish users.
• Cookie name: VISITOR_INFO1_LIVE
  Type: Marketing
  Duration: 6 months
  Purpose: Used to estimate bandwidth and display relevant videos.

This list may be updated periodically in accordance with changes in the use of cookies on the medtim.rs website.

How to Manage Cookies

Users can manage the use of cookies at any time through the settings on the medtim.rs website or through their web browser settings.

When visiting the website for the first time, the user will be shown a cookie banner through which they can:

• accept all cookies
• reject non-essential cookies
• customize settings according to their preferences

The user may also change or withdraw their consent at any time through the option available on the website.

Most web browsers allow cookie control through their settings, including:

• blocking cookies
• deleting existing cookies
• setting warnings before cookies are stored

Please note that disabling certain cookies may affect the functionality of the medtim.rs website.

All of the cookies listed above are accepted by confirming the electronic consent notice, through which the user confirms that they are familiar with the Cookie Policy. In this way, users clearly and unambiguously confirm that they have been informed about the Cookie Policy and have accepted it in full. Each acceptance of cookies is recorded on the server, and these records are strictly protected from access by unauthorized third parties.

Legal Basis

The use of cookies on the medtim.rs website is based on the applicable regulations on personal data protection and electronic communications, namely: the Law on Personal Data Protection of the Republic of Serbia (“Official Gazette of the RS”, No. 87/2018), the Decision on the List of Types of Processing Operations for Which a Data Protection Impact Assessment Must Be Carried Out and the Opinion of the Commissioner Must Be Requested (“Official Gazette of the RS”, No. 45/2019), the Decision Amending the Decision on the List of Types of Processing Operations for Which a Data Protection Impact Assessment Must Be Carried Out and the Opinion of the Commissioner for Information of Public Importance and Personal Data Protection Must Be Requested (“Official Gazette of the RS”, No. 112/2020), the Decision Establishing Standard Contractual Clauses (“Official Gazette of the RS”, No. 5/2020), the Rulebook on the Complaint Form (“Official Gazette of the RS”, No. 40/2019), the Rulebook on the Form and Method of Keeping Records of Data Protection Officers (“Official Gazette of the RS”, No. 40/2019), the Rulebook on the Form of Notification of a Personal Data Breach and the Method of Notifying the Commissioner for Information of Public Importance and Personal Data Protection of a Personal Data Breach (“Official Gazette of the RS”, No. 40/2019), the Rulebook on the Form and Method of Keeping Internal Records of Violations of the Law on Personal Data Protection and Measures Taken During Inspection Supervision (“Official Gazette of the RS”, No. 40/2019), and the General Data Protection Regulation (GDPR).

Necessary cookies are used on the basis of the legitimate interest of Special Psychiatric Hospital MedTiM / MedTiM Addiction Treatment Hospital, as they are necessary for the proper functioning of the website and the provision of requested services.

All other cookies, including analytics, functional, and marketing cookies, are used exclusively with the user’s prior consent, in accordance with applicable laws.

The user has the right to withdraw their consent for the use of non-essential cookies at any time, without affecting the lawfulness of processing carried out before the withdrawal of consent.

Changes to the Cookie Policy

Special Psychiatric Hospital MedTiM / MedTiM Addiction Treatment Hospital reserves the right to amend or update this Cookie Policy at any time in order to comply with legal regulations, technical changes, or service improvements.

All changes will be published on the medtim.rs website, with the date of the latest update clearly indicated.

We recommend that users periodically check this page to stay informed about any changes related to the use of cookies.

In the event of changes to the Cookie Policy, users may be asked to provide new consent in relation to the updated Cookie Policy.

Contact

For any questions, comments, or requests related to this Cookie Policy, users may contact us using the following details:

• Email: info@medtim.rs
• Address: Zemunska 40b, Novi Banovci, Stara Pazova
• Name: Special Psychiatric Hospital MedTiM

Special Psychiatric Hospital MedTiM will make every effort to respond to all inquiries as soon as possible, in accordance with applicable regulations.