Frequently Asked Questions
Everything you need to know about the treatment process, privacy, costs, and support - all in one place.
About Treatment
How long does the treatment program last?
The treatment program is individual and depends on the type of addiction, the severity of the addiction, and the patient’s overall health condition.nThe average duration of an inpatient program is 2 to 4 weeks, but it may be extended depending on the patient’s needs.
Is the treatment painful?
Thanks to modern medical methods and pharmacotherapy, the detoxification and treatment process is made as safe and comfortable as possible.nOur medical team continuously monitors the patient’s condition and adjusts therapy to minimize discomfort.
What treatment methods do you use?
We use an integrated approach that includes medical detoxification, psychotherapy, individual and group therapy, pharmacotherapy, TMS, transcranial magnetic stimulation, neurofeedback, and complementary therapies.
Before Arrival
What should I bring with me?
We recommend bringing personal clothing, hygiene products, comfortable clothes, and footwear. You will receive a detailed list when scheduling admission.
Do I need a referral?
No referral is required. You can contact us directly by phone or message to schedule an initial consultation and examination.
Do you offer free consultations?
Yes, the first consultation is completely free and non-binding. During the consultation, we assess the condition and explain the available treatment options.
Costs and Payment
Does the price depend on the program?
Yes. The cost depends on the type of program, its duration, and the individual treatment plan. You will receive an exact offer after the initial assessment.
What payment methods are available?
Payment can be made in cash and through other available methods by arrangement. Our team will provide all details before admission.
Is payment in installments possible?
In certain cases, it is possible to arrange a payment schedule. Contact us so we can check the available options for your case.
After Treatment
What happens after the program is completed?
After completing the inpatient program, we offer an outpatient follow-up program that includes check-ups, group therapy, individual counseling, and reintegration support.
What is your treatment success rate?
Our success rate is above average thanks to our individualized approach and modern treatment methods.nnMore than 75% of patients who complete the full program maintain abstinence even after one year.
Can I return to treatment if a relapse occurs?
Of course. Relapse can be part of the recovery process and does not mean failure. It is important to contact us as soon as possible so we can adjust the program.
What result can we expect after completing the program?
The result of treatment does not depend only on medical treatment, but also on the patient’s active participation in the process. If the patient follows the rules of abstinence, takes therapy regularly, and attends check-ups, they enter stable abstinence.
Privacy and Confidentiality
Is the treatment completely confidential?
Absolutely. Information about treatment is not shared with third parties without your explicit consent.
Will my employer find out that I am receiving treatment?
No. All information is strictly confidential. Upon request, we can issue medical documentation without specifying a particular diagnosis.
How do you protect my data?
Data is stored in accordance with medical confidentiality rules and current data protection standards.
Family and Support
Can family members participate in the treatment process?
Yes. Family therapy is an important part of the program. We organize sessions that help family members understand addiction and build support.
How can the family help best?
Through information, patience, and participation in counseling. The most important thing is for support to be consistent and non-intrusive.
Do you offer counseling for family members?
Yes. We offer education and counseling that help families understand the recovery process and ways of communication.
