Terms and conditions

General Provisions

These Terms of Use regulate access to and use of the website medtim.rs (hereinafter: the “Website”), which is owned by Special Hospital MedTiM, company registration number 26000718, with its registered office at Zemunska 40b, Novi Banovci, Stara Pazova.

By using the Website, every visitor and user confirms that they are familiar with these Terms of Use, that they understand them, and that they accept them in full. If you do not agree with these Terms of Use, please do not use the Website.

These Terms of Use apply to all visitors of the Website, regardless of the method of access, as well as to all content, information, texts, photographs, blog posts, contact forms, and other functionalities available on the Website.

Changes to the Terms of Use

The Website owner reserves the right to amend, supplement, or update these Terms of Use at any time, without prior individual notice to users.

All changes enter into force on the date of their publication on the Website, unless otherwise stated. Users are advised to periodically review this page in order to stay informed about the current version of the Terms of Use.

By continuing to use the Website after the publication of changes, the user is deemed to have accepted the amended Terms of Use.

For any changes to these Terms regarding their further application in relation to a specific user, new consent from that specific user must be obtained.

Informational Nature of the Content

All content published on the Website is for informational purposes only and is intended to provide users with general information about the clinic’s work, fields of activity, services, and topics covered through professional and informative blog articles.

The information available on the Website does not constitute medical advice, diagnosis, a recommendation for therapy, or a substitute for an examination, discussion, or consultation with a doctor or another qualified healthcare professional.

Users should not make decisions about starting, stopping, or changing treatment solely on the basis of information published on the Website. For any questions regarding health status, diagnostics, or therapy, it is necessary to consult a doctor or an appropriate qualified professional.

Published content, including blog articles, is created with the aim of providing general information, but it cannot cover all individual circumstances and specific aspects of every particular case. The outcome of treatment depends on the individual health condition, patient cooperation, professional assessment, and other relevant factors, and therefore no guarantees regarding treatment results can be given on the basis of the Website content.

Accuracy of Information

The Website administrators make reasonable efforts to ensure that the information published on the Website is accurate, up to date, and relevant at the time of publication. However, it cannot be guaranteed that all content is completely accurate, complete, or error-free at all times.

The Website content may occasionally be amended, supplemented, or updated without prior notice to users.

Photographs and visual materials published on the Website are primarily provided for informational and illustrative purposes. In certain cases, photographs may represent illustrations, symbolic depictions, or elements that do not necessarily show the actual premises, staff, or situations within the clinic.

Users accept that they use the information from the Website at their own responsibility.

Copyright and Intellectual Property

All content published on the Website, including but not limited to texts, articles, blog posts, photographs, graphics, design, logos, video materials, as well as the structure and organization of the Website, represents the intellectual property of the Website owner or third parties that have authorized its use.

Without the prior written consent of the Website owner, it is not permitted to:

• copy, reproduce, or distribute content
• publish or transfer content to other websites or media
• use content for commercial purposes
• modify, adapt, or process the Website content

Short excerpts of content may be quoted exclusively for informational or non-commercial purposes, provided that the source is clearly indicated and a link to the Website is included.

Any unauthorized use of the Website content may constitute an infringement of copyright and other intellectual property rights in accordance with applicable laws.

Permitted Use of the Website

Users are obliged to use the Website in accordance with the applicable laws of the Republic of Serbia, namely:

the Law on Personal Data Protection of the Republic of Serbia (“Official Gazette of the RS”, No. 87/2018), the Decision on the List of Types of Processing Operations for Which a Data Protection Impact Assessment Must Be Carried Out and the Opinion of the Commissioner Must Be Requested (“Official Gazette of the RS”, No. 45/2019), the Decision Amending the Decision on the List of Types of Processing Operations for Which a Data Protection Impact Assessment Must Be Carried Out and the Opinion of the Commissioner for Information of Public Importance and Personal Data Protection Must Be Requested (“Official Gazette of the RS”, No. 112/2020), the Decision Establishing Standard Contractual Clauses (“Official Gazette of the RS”, No. 5/2020), the Rulebook on the Complaint Form (“Official Gazette of the RS”, No. 40/2019), the Rulebook on the Form and Method of Keeping Records of Data Protection Officers (“Official Gazette of the RS”, No. 40/2019), the Rulebook on the Form of Notification of a Personal Data Breach and the Method of Notifying the Commissioner for Information of Public Importance and Personal Data Protection of a Personal Data Breach (“Official Gazette of the RS”, No. 40/2019), the Rulebook on the Form and Method of Keeping Internal Records of Violations of the Law on Personal Data Protection and Measures Taken During Inspection Supervision (“Official Gazette of the RS”, No. 40/2019), and the General Data Protection Regulation (GDPR),

and in a manner that does not endanger the functioning of the Website, system security, or the rights of other users.

It is prohibited to:

• attempt unauthorized access to servers, databases, or other technical parts of the Website
• interfere with or disrupt the operation of the Website or its infrastructure
• introduce malicious software, viruses, or other harmful code
• automatically collect data from the Website without permission
• use the Website in a manner that may cause damage to the Website owner or third parties

The Website also contains a contact form through which users may send an inquiry to the clinic. Users are obliged to use the contact form exclusively for good-faith and lawful purposes, without sending offensive, unlawful, or misleading content.

The Website owner reserves the right to restrict or block access to the Website for users who misuse its functionalities.

Links to Other Websites

The Website may contain links to other websites or resources that are owned or controlled by third parties.

These links are provided solely to offer users additional information. The Website owner has no control over the content, privacy policies, or operation of those websites and therefore assumes no responsibility for their content, the accuracy of information, or their availability.

Users access external websites at their own responsibility and are advised to review the terms of use and privacy policies of those websites.

Limitation of Liability

By using the Website, the user accepts that the Website owner, its employees, associates, or partners cannot be held liable for any direct or indirect damage that may arise from the use of, or inability to use, the Website.

This includes, but is not limited to:

• reliance on information published on the Website
• possible errors or inaccuracies in the content
• temporary interruption of the Website operation
• technical problems or difficulties in accessing the Website
• loss of data or other consequences of using internet services

The user accepts that they use the Website at their own responsibility.

Website Availability

The Website owner reserves the right to amend, suspend, or permanently discontinue the operation of the Website, or any part of it, at any time and without prior notice.

The Website may occasionally be unavailable due to technical maintenance, system updates, or other technical reasons.

The Website owner is not liable for any unavailability of the Website or interruptions in its operation.

Privacy and Data Protection

Use of certain Website functionalities, including the contact form, may require the user to provide certain personal data.

The method of collecting, processing, and protecting users’ personal data is explained in detail in the Privacy Policy document, which is available on a separate page of the Website.

The Website may use analytics and marketing tools such as Google Analytics and Meta Pixel for the purpose of analyzing Website usage, improving the user experience, and optimizing content.

By using the Website, the user confirms that they are familiar with the Privacy Policy and the manner of data processing.

Jurisdiction and Applicable Law

These Terms of Use are governed by the applicable laws of the Republic of Serbia.

For any disputes that may arise in connection with the use of the Website or the application of these Terms of Use, the Basic Court in Stara Pazova shall have jurisdiction.

Contact Information

For any questions regarding these Terms of Use or the use of the Website, users may contact the Website owner via:

Email address: info@medtim.rs
Address: Zemunska 40b, Novi Banovci, Stara Pazova

Users may also send an inquiry through the contact form available on the Website.